Mapping Positive Work Culture among Malaysian Youth Development Workers

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A positive work culture in organizations nurtures professionalism. Similarly, professionalization of youth workers requires a work culture capable of sustaining youth development. Although youth work professionals play an integral role as key enablers of youth development, little is known about the professionalism of youth workers in Malaysia. Thus, this study is aimed at mapping positive work culture among Malaysian youth development workers, and accordingly, identify areas of professionalism training and development. Six hundred one youth work practitioners participated in this survey. The data were collected using self administered questionnaires. Findings of this study aim to contribute to better interventions toward building a conducive and supportive work culture that empowers youth work practitioners not only in Malaysia but also in other countries.


Keywords: Youth Development, Work Culture, Professionalism
Stream: Philosophy, Ethics, Consciousness
Presentation Type: Virtual Presentation in English
Paper: A paper has not yet been submitted.


Dzuhailmi Dahalan

Social Research Officer, Institute for Social Science Studies, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Mr. Dzuhailmi Dahalan, has dedicated himself in the area of human resource development and joined UPM in 2004. Mr. Dzuhailmi Dahalan completed his high school at Sekolah Agama Menengah Sg. Merab Luar Kajang, Selangor. He obtained his degree in Human Resource Development from UPM in 2002. He was appointed as a Social Research Officer with Universiti Putra Malaysia in 2007. Since then, his contribution in research and services has been focused on youth studies.

Prof. Khairuddin Idris

Lecturer, Faculty of Educational Studies, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Khairuddin Idris holds a Diploma in Agriculture from Universiti Pertanian Malaysia. He continued his studies at the University of Wisconsin-Madison and obtained a Bachelor of Science Degree in Agriculture majoring in Extension Education and a Master of Science Degree in Continuing and Vocational Education. He then worked at the Department of Extension Education, Center for Extension and Continuing Education, Universiti Putra Malaysia (UPM) as a lecturer in 1986 and was confirmed to the post in 1988. He continued his studies at the University of Georgia at Athens in 1996 and obtained his Ph.D. in Adult Education in 1999. His field of expertise is in organizational learning and he also gives focus on the areas of workplace learning, the learning organization and Organization change and development. He now works as a lecturer in the Department of Professional Development and Continuing Education at the Faculty of Educational Studies, UPM. In addition, he is also the Director of Business Development at the University Business Center. Khairuddin has provided consultancy services for a host of government organizations such as the Ministry of Youth and Sports, Ministry of Health and the Malaysian Social Institute.

Nur Fatihah Abdullah Bandar

Research Assistant, Institute for Social Science Studies, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Ms Nor Fatihah Abdullah Bandar completed her high school at Sekolah Menengah Kerajaan Kapit, Sarawak. She pursued her first degree in Human Development at Universiti Putra Malaysia and graduated in 2006. In 2007, she joined the Institute for Social Science Studies as a research assistant.

Dr. Ezhar Tamam

Deputy Dean, Faculty of Modern Language and Communication, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Assoc. Prof. Dr. Ezhar Tamam completed his formal secondary education at King George V, Seremban, Malaysia. He obtained his PhD in Communication in 1994 from University of Oklahoma, USA. He is the Deputy Dean for Research and Innovation at Faculty of Modern Language and Communication, Universiti Putra Malaysia. His research interests cover media and intercultural communication.

Dr. Turiman Suandi

Deputy Dean, School of Graduate Studies, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Professor Dr. Turiman Suandi, has dedicated himself in the area of youth development and volunteerism as a field of specialization for more than 20 years. His significant and scholarly contributions and involvements in building the capacity of people in the community, especially the younger generations are highly acknowledged nationally and internationally. Prof. Dr. Turiman Suandi completed his high school at the Royal Military College, Sungei Besi. He obtained his diploma in Animal Health and Production from UPM in 1978. However, due to the deep interest in uplifting the socio-economic conditions of the society, he decided to pursue his higher education in the area of agricultural extension education at the bachelor and master’s levels. He was appointed as a lecturer with Universiti Pertanian Malaysia (now Universiti Putra Malaysia) in 1982. Since then, his contributions in teaching, research and services has been focused on the community and youth development. Prof. Dr. Turiman Suandi obtained his doctoral degree in 1991 in Extension Education and Youth Development from the Ohio State University, Columbus, USA. He was promoted to Professor in 2003. Currently he serves as the Deputy Dean in-charge of student and alumni at Faculty of Educational Studies. He has been involved in research and consultancy works, both nationally and internationally in the area of extension education, human resource development, youth development and volunteerism. He has also been involved in advisory and community services, both national and internationally, in the areas of leadership, motivation, administration and volunteerism. He is actively involved in the Parent Teacher Associations at the primary and secondary schools. He is currently an Honorary Fellow at the Selangor Youth Council and a resource person at the Selangor Youth Consultative Council.

Dr. Ismi Arif Ismail

Lecturer, Faculty of Educational Studies, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Dr. Ismi Arif Ismail, has dedicated himself in the area of continuing education and joined UPM in 2000. His significant and scholarly contributions and involvements in building the capacity of people in the community, especially in the field of continuing education, human resource development and leadership are highly acknowledged nationally and internationally. Dr. Ismi Arif Ismail completed his high school at Sekolah Menengah Sultan Abdul Halim, Jitra, Kedah. He obtained his honours degree in TESL from UKM in 1993. Due to his strong interest in continuing education, he decided to pursue his higher education in the area of extension education at the master’s levels. He was appointed as a lecturer with Universiti Putra Malaysia in 2000. Since then, his contribution in teaching, research and services has been focused on continuing education covering the areas of extension education, youth development and leadership. Dr. Ismi Arif Ismail obtained his doctoral degree in 2005 in Continuing Education from the University of Warwick, UK. Currently he serves as the Advisor of the Human Resource Development Student Association at Department of Professional Development and Continuing Education, Faculty of Educational Studies. He has been involved in research and consultancy work, both nationally and internationally in the area of continuing education, extension education, human resource development and youth development. He has also been involved in advisory and community services both national and internationally.

Dr. Steven Eric Krauss

Lecturer, Faculty of Educational Studies, Universiti Putra Malaysia
Serdang, Selangor, Malaysia

Dr. Steven Eric Krauss (@Abdul-Lateef Abdullah) completed his high school studies at Ramsey High School in Ramsey, New Jersey, USA. He obtained his Bachelor’s degree in Political Science & Economics at the University of Delaware (USA), his Master’s degree in Social Work from Columbia University (USA), and his Ph.D. from the Institute for Community & Peace Studies (PEKKA), Universiti Putra Malaysia, in the field of Youth Studies. He has worked as a Program Assistant for the Center for Youth Development and Policy Research-Academy for Educational Development (Washington, D.C.); a Social Worker at the Montefiore Medical Center (Bronx, New York) and the Jewish Child Care Association (New York, New York); and the Director of Documentation and Evaluation at Community IMPACT! (Washington, D.C.). He spent several years as a volunteer with the Taqwa Gayong Academy (New Jersey, U.S.A./Penang, Malaysia) for troubled youth. In 2001, he moved from the U.S. to Malaysia with his wife and following the completion of his doctorate was appointed as a Lecturer in the Department of Professional Development and Extension Education, Faculty of Educational Studies, Universiti Putra Malaysia. Since 2001 he has conducted research in Malaysia on Muslim youth religiosity and Felda family strengths, and has been involved in a number of other projects as both a researcher and writer. As a recent (1999) convert to Islam, he spends much time writing about his experiences as a Muslim-American convert and is presently an online counselor with www.islamonline.net.

Ref: H08P0680